sykes customer service representative job description

SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) WebJob Description JOIN US AS A FINANCIAL SERVICES REPRESENTATIVE TO ASSIST CUSTOMERS IN OBTAINING BANKING INFORMATION AND PROVIDE CUSTOMER . SYKES is the best company where you can work, learn and grow. At SYKES, we help people one caring interaction at a time - that includes you! Read More . Sometimes changes were made and we were not notified in a timely manner. View Job description, benefits and responsibilities. I have been told they learned more from me then in class. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Learned a lot about the IRS, taxes and how to handle myself when customers were upset. Job Description Role : Customer Service Representative Qualification : Any Degree/ Under Graduate Experience : 0-2 Years Working Days : 5 Days Shifts : Rotational Night Shifts Week Offs : 2 Week Offs Transport : 2 Way Cab Desired Skills : * Need Excellent Communication Skills * Must Have Strong Technical Knowledge Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. I got to work with some very cool people. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Apply to Management Analyst, Concierge, Patient Care Coordinator and more! Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. Posted: (6 days ago) WebAverage Sykes Enterprises, Incorporated Customer Service Representative hourly pay in the United States is approximately $12.10, which is 15% below the national average. Join or sign in to find your next job. Country: United States However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Urgently hiring. Prepare and process Inventory Consignment Agreements. | Customer Service Representative | Start ASAP! Benefits of our work from Password - SYKESATC. 4. Our company offers customer service solutions, tailored to the unique needs of our clients. Where. Sykes Enterprises is a global American business process outsourcing service based in Tampa, Florida. Full time. Contract Type. Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. Permanent. Description. Responding promptly to customer inquiries. . State/Province: Kentucky Job Description Title: Intuit Customer Service Representative Country: United States Job description: Your interest in SYKES has come at an exciting time in our history. Drive customer satisfaction through voice, chat, and/or email communications. (57.8k* Monthly Pay) | Start ASAP! Contract Type. Job description SUMMARYProvides customers and end users with customer, product and/or technicalsupport by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following . To find out more, read our privacy policy. Sykes Enterprises, Incorporated 3.3. Solutions built by operations for CX success. If you meet those criteria, you can be very successful in this role. Use , Posted: (7 days ago) Required qualifications, skills and experience. Sykes Customer Service Representative (57,800 Monthly Pay + 10k SB) | Start ASAP! WebDetails About sykes customer service agent job description . Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. What does a Customer Service Representative do? Does the customer experience landscape look the same in every country? This is not a sales position. ), $15.00 English, Czech, Slovakian. SYKES-Sitel Cyprus is equal opportunity employer. 4 days ago. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Customer Service Representative - First Notice of Loss (Unlicensed) Fishers, IN. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. Contact. SYKES: Customer Service Representative job in Fort Lauderdale, FL. Responsive employer. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. NOK for Human Capital Solutions - New Cairo, Cairo 1 month ago. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. Per Hour (Employer est. WebJob Type: Share this job SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES You can unsubscribe from these emails at any time. Really enjoyed being a Customer Service Agent for Sykes/TurboTax. Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) ESSENTIAL DUTIES AND RESPONSIBILITIES. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Your job seeking activity is only visible to you. SYKES provides customer contact management solutions and services in the business process outsourcing arena. Full-time. Our complete service offering helps clients acquire, retain and increase the . Advise customers of the most appropriate options/solution. Every day, we see the power of unique individuals bringing unique talents to work to accomplish a world of change. Sitel Group 3.3. By clicking Agree & Join, you agree to the LinkedIn. A Customer Service Representative is a job that requires the ability to handle multiple tasks. Similar Jobs. SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) WebAbout SYKES Every time a Sitel customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they , Posted: (2 days ago) $16.25 an hour. JOB TITLE: Customer Support Advisor. Responding to inventory management inquiries; Cristine Brack's Phone Number and Email Last Update. Per Hour (Employer est. Click herefor more information on our Cookie Policy and Privacy Policy. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. SYKES: Customer Service Representative job in Miami, FL. It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Find out if you meet the requirements! Customer Service Agent ( (Fluen. I was one of the top agents but they have a no hang up policy. Job was secure and the team was very supportive. Get notified about new Customer Service Representative jobs in Canada. Posted February 13, 2023 . Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. , Posted: (4 days ago) Services for every stage of your customer journey. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. WebAbout SYKES SYKES is now a part of Sitel Group! John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. We are not an agent or representative of any employer. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. The guys are a friendly bunch ,very helpful when you need help when completing a work task. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. . Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. $14 an hour. Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Customer Support Representativ. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Our company offers customer service solutions, tailored to the unique needs of our clients. WebBanking Customer Service Representative. Lensa, Inc. - Lensa is a job search engine. Canada. Opportunities are available to support our English and Spanish speaking Customers. Workplace Type: B&M At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Polish. Job Responsibilities / Benefits. They customers can be mean on the phone but that's any phone job. Flexible work hours good balance between business and personal life phenomenal culture. Etisalat Egypt - Maadi, Cairo 2 days ago. Job Description Glassdoor.com. WHY YOU SHOULD JOIN SYKES Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Montgomery, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). SYKES is proud to be an equal employment opportunity employer. Filter your search results by job function, title, or location. Browse Sykes Customer Service Representative jobs Near Me and apply online. correct. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM) : Zoom ID - 379 2811 489. SYKES-Sitel Cyprus is equal opportunity employer. SYKES Easy 1-Click Apply. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Per Hour (Employer est. Understand and strive to meet or exceed metrics while providing excellent customer service. Are you our ideal candidate? Acknowledging and resolving customer complaints. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. The opportunity to advance was available to everyone and it was genuinely fun at times. Job description for customer service job. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). Act as the company gatekeeper. . Mohon jawatan kosong Customer Service Representative - CSR Alabang! Full time. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. Description. Unfortunately, call volume plummeted. IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. Solutions built by operations for CX success. They usually take incoming telephone calls and information over the telephone, but some. You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. Full job description and instant apply on Lensa. KEY NOT FOUND: ei.filter.lock-cta.message. I still loved this job. Work From Home, Canada. Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. Work with some of the most popular brands in theworld. Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. Your interest in SYKES has come at an exciting time in our history. Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. Posted: (3 days ago) Posted: (3 days ago) Service client - Tltravail. EEO. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. rights reserved With supportive, caring leadership, our reps enjoy ongoing career opportunities. Password - SYKESATC. Explain to the customer terms of conditions. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. Suggest solutions when a product malfunctions. Edmond, OK. . We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. EEO statement: EOE/Veteran/Disabled. Responsibilities for customer service & sales representative. Show more Show less Seniority level Mid-Senior level . Your task will be to promote services to existing clients. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Sykes Customer Service Agent Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. City: Chavies Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago) SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Was offered a transfer but was unable to accept because I can only commit to part time hours. Attracts potential customers by answering product and service questions and suggesting information about other products and services. WebAssist customers with inbound customer service tasks over the phone. Salary: 25,000 - 50,000 PHP Sykes Philippines Muntinlupa City Posted February 8, 2023 Apply Now Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! What unites us as a SYKES family? Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. EOE including Disability/Protected Veterans. I really enjoyed being able to help new hires in their transition period before they go on the floor. Job Requirements Enjoy building relationships while helping your customers sorting out their queries. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Per Hour (Employer est. Explore Careers with SYKES Dynamic opportunities to grow. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs Does the customer experience landscape look the same in every country? Home View All Jobs (416) Job Information. Apply with us, if you possess: A high school diploma or GED . SYKES was a job that i learned a lot. SYKES is the best company where you can work, learn . Posted: (1 days ago) Job Description. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! Processing money movement requests as well as answer inquiries on Legacy Annuity products. REPORTS TO: Account Supervisor. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Sitel Group (previously Sykes) Want to know more about this vacancy? Join Our Multicultural team now, send in your application! Email. Received two performance bonuses along the way. Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. How we act, how we make decisions and who we are, regardless of tenure or title. Customer Service III at Sykes . Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. Find out if you meet the requirements! Full time. ), $16.25 Job Description. Initiative, ability to multitask and prioritise. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Jobs. Is your business falling into a CX technology trap? The most important task, however, is to give the customer a pleasant experience and a positive feeling. Good place to work and helpful. 826,338 Sykes Customer Service Representative jobs hiring Near Me. Zumra Food - Nasr City, Cairo 3 days ago. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. 20,000 a year. Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Hiring multiple candidates. c***@sykes.com. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. We want people who have an excellent personality, empathy and strong work ethic. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. View Job description, benefits and responsibilities. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Job description: Know Your Worth. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. It was hard for my customers to understand me sometimes. Etisalat Egypt - Maadi, Cairo 3 days ago. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Description. city, state, country. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. All Titles Customer Service Representative (1) All Companies company . Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. Permanent + 1. SYKES HIRING! Hiring Group: Agent Contract Type. In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry.

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