clipper card balance refund

Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. /Tx BMC For more information, please refer to our pre-tax payroll deduction web page. 0.749023 g endstream endobj startxref 0 %%EOF 332 0 obj <>stream Clipper cards will hold a maximum of $300. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. Phone. Phone. The refundmay take 4-6 weeks to process. safe parking at hotels near Oakland Airport?? Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Prior to that he was an assistant sports editor at the paper from 1984-1987. 0.749023 g Home | Clipper If a Clipper card is not used for six months, it can be deactivated. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. /Tx BMC HD 0UR K(EP%xg:#6(=VU-zTqwn?p Learn more about our privacy policy. That will show you the cost of each trip. Clipper App. Will the toll lanes reduce traffic jams? bFrADhDwzeCJt>HJG()qCFY9Vq{$s? Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. about the future of clipper (external link). endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream Credit Card Type (check one): o MasterCard . /Tx BMC I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream f (visit our Chase Center Servicepage This option helps you avoid paying for postage and is the most secure option. 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T3415Rf& endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Latest Clipper News Never miss Clipper news! I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. Learn More about the future of clipper (external link). QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> You can have multiple adult cards associated with a single account. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. EMC No. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. 0 0 10.146 10.364 re f Min of $5. Where to Use On 24 transit services and more. Clipper said they didnt have money in their accounts. New Oakland Clipper Customer Service Center Serves East Bay Customers 0 6 `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream After that, you need to tag on and off for each ride. For more information, including fines, please see Caltrain's fare evasion policy. endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream Opens in new window. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. 0 0 10.146 10.364 re If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Tab will move on to the next part of the site rather than go through menu items. For faster replacement, you also can pick up your replacement card at an in-person service location. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream $16.99 10% off. As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . Then you wouldn't have to bother about a refund. No service to Chase Center atthis time,stay tuned for updates. Should I stay at a hotel near the airport? No. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Describe the situation, including your account information. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. You can add value, see what's on your card, and see recent transactions. Stanford University. Tickets submitted for refund must have been purchased by cash or debit card. /Tx BMC Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. HD 0UR K(EP%xg:#6(=VU-zTqwn?p BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T3415Rf& endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. A Station Agent canhelp process a ticket refund request. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. o American Express However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream You have to fill out a form. Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. Opens in new window. EMC for more info). Subject . Choose to stay logged in or to log out. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. How many people do not know and never retrieve their funds? You can also log in to your regular Clipper account to see your balance and download a transaction history. If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. Baseball History 1921 Hall of Fame & Other Players/Teams Original News If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. What can I do with an online Clipper account? All Access Digital offer for just 99 cents! https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. Registering your card protects your card balance and allows you to set up an online account. New to Clipper? Clipper is committed to protecting your privacy. How would you improve Clipper? Clipper card refund - Oakland Forum - Tripadvisor E\i\\ One beep means you have tagged on, and two beeps mean you have tagged off. Then take a long joy ride on Caltrains. Hope this doesn't break the bank for you. When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. We contacted Clipper and were instructed to write letters to get the refund on two cards. Key Clipper information translated to Chinese. How can I manage the account on their behalf? I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. Clipper is the all-in-one transit card for the Bay Area. Refund will be given as Returns shipping; 14 days: Money Back: . Account Management | Clipper A reader in a prior column thought $300 had disappeared from an account. EMC If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. EMC OK to stay in Oakland for visit to San Francisco? BARTs Treasury Department will then process the refund. Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. Skip top navigation. If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. Roadshow. Get it back from them when you plan your next trip to San Francisco. It's just $3. BART will also refund full unused paratransit ticket books. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. 2020, Metropolitan Transportation Commission. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream At your request, we can mail you a new card with your balance restored, typically within 2 business days. EMC Warriors Ferry / Chase Center Service The old website used to show added values, ready to be activated, but no longer does. EMC And Orca card. E\\y\F@B.THH!*o* HD 0UR K(EP%xg:#6(=VU-zTqwn?p f If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. f ClipperCard | Salem State University more. 0 0 10.1455 10.364 re 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T341f& The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. Can I get a refund on my $500 Clipper Card? No longer have use - reddit These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. EMC Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC For faster replacement, you also can pick up your replacement card at an in-person service location. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Minimum monthly payments are required. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. Paper Tickets BART will refund tickets with a remaining value greater than $1.00. If you have a Go Pass on one of these cards, please contact our office for a replacement card. The Go Pass is also available to graduate students until December 31,2022*. No service to Chase Center atthis time,stay tuned for updates. endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream I no longer need to use Clipper. /Tx BMC endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. Get Morning Report and other email newsletters. /Tx BMC https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. Clipper and Pay by Phone | bart.gov Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. E\\y\F@B.DHR!"g/ 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. E\\y\F@B.DHR!"g/ He started his journalism career as a sports editor in Iowa in 1975. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. /Tx BMC Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. EMC The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. 7) d"W0%Q T EMC Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. If you cannot tag your card successfully, try on another device. If your card is registered, contact us so we can block your card from further use. E\\y\F@B.THH!*o* To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. Your session is about to expire due to inactivity. PDF Clipper Cancellation Form o Discover . Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream My spouse, relative, or close friend needs help managing their registered Clipper card. E\\y\F@B.THH!*o* Due to observed delivery issues this is a less secure option. Add value, set up autoload, and check your balance! Registering your card protects your card balance and allows you to set up an online account. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. /Tx BMC All rights reserved. EMC It is not available to students or postdoctoral scholars at this time. PDF Defective Card Form If unsuccessful, your Clipper card may be defective or damaged. BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream Transit pass refunds are subject to transit agency approval. f USF does not issue refunds for a lost commuter subsidy. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream If do not tag on and/or off, you will be subject to citation. A: Many others are praying, as well. If you ever lose your card, well replace it and restore your value for a $3 fee. Refunds are subject to the fees in Section 10. https://www.clippercard.com/ClipperWeb/pay-with-phone. Many of the cards have about $50 on them, but a couple have about $200. But nobody did. The other option is a refund. 2020, Metropolitan Transportation Commission. BART completes systemwide conversion to Clipper-only sales Mail the ticket(s)toBART's Treasury Department. The site navigation utilizes arrow, enter, escape, and space bar key commands. A: Fire off an e-mail to clipper@bayareametro.gov. /Tx BMC A reader in a prior column thought $300 had disappeared from an account. HD 0UR K(EP%xg:#6(=VU-zTqwn?p For youth, seniors, people with disabilities and low-income adults. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- Orders will not load if your Clipper card balance is negative. Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream Phone. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. Refunds are subject to the fees in Section 10. As others have said, you can get it on the Clipper phone app for free. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. /Tx BMC /Tx BMC Left and right arrows move across top level links and expand / close menus in sub levels. People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. Q&A: Highway 101 express lanes opened Friday. Authorize payment below. Please note that, Caltrain has a proof-of-payment system for fare enforcement. Registration is easy, and its free. You will get a check in the mail at the address you provide. Need to Order a Clippercard? EMC Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). Clipper Refunds: Only registered Clipper cards, are available for refunds. However, each Go Pass user will only get two replacements per calendar year. If you forget to tag on and/or off, you will be subject to citation. And my Oyster card. EMC Please contact Clipper Customer Service at 877.878.8883 to request a . Any suggestions, or is this another way for a government-backed agency to abscond with my money? The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. Someone else may be able to use it. . If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. Key Clipper information translated to Spanish. Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Clipper is committed to protecting your privacy. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. endstream endobj 177 0 obj <>/Subtype/Form/Type/XObject>>stream More riders tell of disappearing Clipper card balances /Tx BMC Pay it forward. If a Clipper card is not used for six months, it can be deactivated. $15.29. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. Key Clipper information translated to Chinese. Your refund request will typically be . Is it possible to withdraw the cash balance from a Clipper Card - Quora /Tx BMC Clipper's on your phone! However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. How Do I Check How Much Is On My Clipper Card? - CLJ Skip the side navigation menu and go to the main content. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. Its also required if you want to set up automatic reloading. Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. EMC EMC LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p Here's what you need to know. /Tx BMC Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating.

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